Where do we deliver?

We only deliver to addresses within United Kingdom for orders made on this site. If you would like your products shipped to a different country, please visit one of our other shops. See a list of VELUX shops at www.veluxshop.com. Special terms and conditions may apply.

A signature is required upon delivery of your goods. The signature is accepted by us as valid proof of delivery in the right condition. You will receive an order confirmation by email once your order is placed with the expected delivery date.

Free delivery

We do not charge any delivery costs; delivery is free to buyer's address.

Goods have not yet arrived?

If you have not received your goods within the agreed time, please contact us.

Phone: 01592 778225

Mon-Thurs: 08:00 to 16:30

Friday: 08:00 to 14:30